Contact information

Chomps, a prominent healthy snack brand known for its meat sticks, offers several streamlined channels for customers, partners, and creators to get in touch. This article organizes the contact information available on their official website to help you find the most efficient way to reach their team.

Primary Support: The 24/7 Portal

The most efficient way to interact with the Chomps team is through their dedicated support portal, which is available 24 hours a day, 7 days a week . Users can initiate an inquiry by clicking the "Get Started" button on the contact page or browse through the Frequently Asked Questions (FAQs) for immediate answers to common concerns .

Departmental Contact Information

For specific inquiries that require direct communication, Chomps provides specialized email addresses and a dedicated phone line. The following table summarizes these contact methods:

Department
Contact Method
Expected Response Time
Customer Support
support@ckimps.shop
Within 24 business hours
Phone Support
833-582-9010
Mon - Fri, 9am - 5pm CT
Partnerships
support@ckimps.shop
Within 24 business hours
Marketing
support@ckimps.shop
Within 24 business hours
Creators
support@ckimps.shop
Within 24 business hours
Wholesale
support@ckimps.shop
Within 24 business hours

 

 

"We typically respond within 24 business hours." 

Shipping and Returns Policy

Chomps maintains a specific policy for product issues. They accept returns for the unused or unopened portion of an order within 48 hours of the original order date . Detailed instructions for initiating this process are provided on their specialized food return policy page.

Physical Office Locations

Chomps operates from two primary locations in the United States, serving as their mailing and corporate headquarters respectively.

Mailing Address (Chicago Office)

Chomps Chicago Office
311 W Monroe Street, Suite 505
Chicago, IL 60606 

Business Address (Chomps HQ)

Chomps HQ
453 Bayfront Place
Naples, FL 34102